1. Introduction
Welcome to Walky ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Walky (the "App").
Please read this Privacy Policy carefully. By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.
2. Information We Collect
2.1 Information You Provide to Us
- Account Information: When you register for an account, we collect information associated with your Google or Apple account, such as your name, email address, and profile picture.
- User Content: Information you provide in the App, such as saved routes, preferences, and settings.
- Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, and the contents of your message.
2.2 Information We Collect Automatically
- Location Data: With your permission, we collect precise geolocation data to enable route creation, navigation, and related features. You can disable location services through your device settings, but this will limit certain functionalities of the App.
- Device Information: Information about your mobile device, including device model, operating system, unique device identifiers, IP address, mobile network information, and mobile operating system.
- Usage Data: Information about how you use the App, such as the features you use, the time spent on the App, the routes you create or save, and other interaction data.
- Analytics Data: Information collected through cookies and similar technologies about how you interact with our App, including pages viewed and links clicked.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve the App and its features
- Create personalized walking routes based on your preferences
- Process and complete your subscription transactions
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with our legal obligations
- Protect the rights and property of Walky and our users
- Generate AI-powered descriptions and information about places of interest
- Sync your data across different devices when you're signed in
4. How We Share Your Information
We may share your information with the following categories of third parties:
- Service Providers: Companies that help us provide, deliver, and improve our App (such as cloud storage providers, payment processors, and analytics providers)
- Business Partners: If you choose to access third-party services through our App, we may share information with these partners to enable the service
- Legal Requirements: When required by law, subpoena, or other legal process or if we have a good faith belief that such action is necessary
- Business Transfers: If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Specifically, we share information with:
- Firebase: For authentication, data storage, analytics, and crash reporting
- Google Maps API: To provide mapping services and route creation
- RevenueCat: To manage subscription services
- AppsFlyer: For marketing analytics
- PostHog: For app usage analytics
- Branch.io: For deep linking and content sharing
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
5.1 For European Economic Area, UK, and Similar Jurisdictions (GDPR)
- Right to access, correct, and delete your personal data
- Right to restrict or object to our processing of personal data
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
5.2 For California Residents (CCPA)
- Right to know what personal information we collect
- Right to delete personal information collected from you
- Right to opt-out of the sale of your personal information
- Right to non-discrimination for exercising these rights
5.3 Controls for All Users
- Account Information: You can update, correct, or delete certain information by accessing your account settings
- Location Data: You can disable location permissions in your device settings
- Marketing Communications: You can opt out of receiving promotional communications
- Data Retention: We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements
To exercise your rights, please contact us at the information provided in the "Contact Us" section below.
6. Security
We implement appropriate technical and organizational measures to protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
8. International Transfers
Your information may be transferred to, stored, and processed in countries other than the country in which you reside. By using our App, you consent to the transfer of information to countries that may have different data protection rules than your country.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: walkyspprt@gmail.com
This Privacy Policy was created to provide you with information about how Walky collects and uses your data. We're committed to protecting your privacy and building your trust.